// IT Support

We can help with
a wide range of IT issues

Network issues

Experiencing strange or random network outages, slow speeds, or bad connections? No problem

Computers and servers

Whether you need to replace, fix, upgrade or maintain your computers and servers. We're here for you

WiFi

Spotty or unreliable wifi? Let us fix that for you. We can install solutions to cover your entire business, whether it's an office or a warehouse.

// Managed IT

We can manage your entire network so you don’t even have to think about it.

We understand the pain of missing deadlines, or all work suddenly coming to a halt because equipment or an entire network suddenly went down.
Keeping your infrastructure up when it matters comes down to:

01
Content Marketing

02
Managing security patches and upgrades correctly

03
Installing redundancies within the infrastructure.

// What are your options

Managing your IT infrastructure can be done internally or through service providers

Finding a proactive and affordable solution for IT support can be troublesome, but it really comes down to two options. You can hire someone internally or a managed service provider (MSP) like us. Hiring an internal technician can be great as they can be integrated to work closely with other employees within the organisation. However there are some downsides to this approach. Who will cover and fix issues when the tech is on vacation or sick leave for example. Also, if the issue lies outside of that person’s general knowledge who will they turn to for additional support. And of course if a catastrophic event happens that affects the entire network or different aspects of the network you have only the one tech trying to fix everything and are limited to the speed at which they can get it done.

MSP’s can quickly respond to most issues as most problems can be resolved remotely and don’t require someone to be on site. Depending on your agreement a technician can be sent to your location to respond to issues that require on-site support within a predetermined time.

As there are multiple technicians working at an MSP, issues that are beyond the scope of knowledge of one technician can be handled by another, and you usually have a broader scope of experience and expertise because of it. You don’t have to worry about paying for vacations, sick days, holidays, benefits or worry about not having a technician available when you need one.

// We have plans to fit every size business

Easy to understand transparent
plans and custom contracts

 If you need something more substantial than the plans listed below, we can create a custom plan with a Service Level Agreement to meet your specific requirements. This includes hybrid plans where we work with your onsite support team if you already have one.

Basic

  • Managed Anti-Virus
  • Managed web-protection
  • File backup (workstation)
  • Full backup (servers)
Get a free quote!

Plus

  • Managed Anti-Virus
  • Managed web-protection
  • File backup (workstation)
  • Full backup (servers)
  • Preventive maintenance
  • Network management
  • Microsoft patch management
  • Remote support
Get a free quote!

IT in a box

  • Managed Anti-Virus
  • Managed web-protection
  • File backup (workstation)
  • Full backup (servers)
  • Preventive maintenance
  • Network management
  • Microsoft patch management
  • Remote support
  • Compliance management
  • Next-Gen firewallt
  • Network threat disconnect
Get a free quote!