// A veteran owned business
Filling the gap
Green Shield Technology was created to fill the gap in service that currently exists. Over time I’ve noticed that there’s a big divide between the way large companies do business compared to smaller companies.
- Large companies have a large budget that go into R&D and improve processes and workflows that make them more efficient and competitive. Smaller companies tend to do things as they’ve always done them, and fall behind when it comes to implementing new technologies
- Many IT companies are fighting to lock in contracts with the large companies that they seem to forget that Small Business Owners require the same level of commitment, and service.
- Lastly, the Quality of Service: it is not enough that small businesses are already neglected but now lets add in poor quality of service. While other IT companies are doing band aid fixes, knowing the customer will eventually call back and produce more billable hours, we work on finding and fixing the root cause of the problem to reduce future downtime.