// IT solutions for Riverside California and surrounding cities

Riverside IT support services

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Your Partner for all Technical Support Issues

Green Shield Technology is a managed IT solutions company for businesses in Riverside California with 5-50 employees.

Managed IT services unlike traditional break-fix incentivizes companies to find solutions to daily time consuming tasks. Traditionally companies hired a technician to come fix issues after they broke, not only did this hinder productivity, but the technician had no incentive to find a permanent fix to the problem as recurring issues meant recurring work and more billable hours.

Managed IT service programs were built out of necessity for a better IT solution, and were here to provide that.

We help internal IT departments

Instead of throwing one more body at your already overwhelmed IT department, consider a managed IT provider like Green Shield Technology to supplement your in house IT.

We can help your IT department by one of two ways:

  • Add time for your more important projects by allowing us to manage the more menial helpdesk support tasks. Freeing up your team from these tasks allows them to be more productive on things affecting your bottom line.
  • Add skills to supplement your team. You might have a great team on your side, but nobody knows everything, and by allowing your team to work on tasks they are familiar with you’ll get the most out of them. We can step in to fill the gap where they need the most help.

Is your IT department made up of a single person?

We all know about Murphy’s law, and your likely to experience one of your most critical IT issues while your tech is on vacation, home sick, or simply unavailable.

Further, you cant rely on one person knowing everything that needs to be done to help your business thrive and succeed. When was the last time your tech reviewed your cyber insurance policy? Did that ever even cross their mind? By the way you can reach out to us for a free review of your cyber insurance policy.

We understand the importance of having a reliable IT support team that you can reach, and we understand the importance of getting your business up and running fast after an unexpected outage. Further, we help you plan for and implement backup measures to minimize downtime and help keep your workforce productive.

IT Consulting

Start with an IT consultation, this will help you get an idea of whether a managed IT services provider is ideal for your situation, or you need an in-house IT team, or a combination of the two, what we call a co-managed IT support solution.
After the consultation you'll be able to answer:
Is my company currently getting the best IT support possible?
Do my employees feel they are receiving the support they need to do and concentrate on their job?
How much is my downtime due to IT failures and issues currently costing me?

IT Assessment

Step 2. An IT assessment involves a review of your IT assets, network setup, regulatory requirements, and possibly software assets and licensing in some situations.
This may be further augmented with a scan of your network to generate a report of your IT security posture. This will let you know what you can improve on your IT network to better secure your important data.
With a completed IT assessment you can develop a plan to improve your IT infrastructure, and know your IT budget is going to the right places.

When was the last time you reviewed your IT security posture or completed an IT security training with your staff?

There is no fully secure network, technology changes at an incredible speed, we rely on the manufacturers of our IT hardware to follow industry best practices, we rely on software and SAAS providers to implement secure code and have strong security focused implementations of new updates and code changes, these are all things out of our hands. Here’s an example of where external forces out of the control of any medical facility ended up affecting them.

Further, hackers are constantly evolving their attacks based on new technologies just read this article to see how, and improving on attacks known to work. This doesn’t mean we should drop the ball and give up. A good IT provider can help you be as secure as possible within what your budget allows.

Remote IT Support

Call to request remote support for your computer, or software technical issues. Within minutes of you having an IT problem, we can remote into your computer and solve your IT issues.

Simple Pricing

We follow the KISS method when it comes to pricing. You can call us for a 1 time job and pay based on our hourly pricing, or sign up for Managed IT services for a fixed monthly fee based on your specific needs and nothing else.

More about our IT support in Riverside California

CallDesk scaled IT Support in Riverside California
Schedule On-Site Visit

Call to schedule an on-site visit for IT support. One of our techs will go to your business, Riverside and surrounding areas are all covered.

Managed IT solutions Riverside CA

Long term support is just around the corner. Let us provide you a quote for our managed IT solutions, and we'll proactively monitor, update, and fix issues before they become a headache.

// IT support in Riverside California

Business Industries We Serve

Our team has experience with providing quality IT support solutions for small healthcare & Medical clinics throughout Southern California region. From deploying a network infrastructure for your medical practice, back up solutions for patient data and building IT security measures to protect your patient data and meet HIPAA compliance. Our IT server consulting offering can tell you if your server is setup correctly to meet your compliance needs and and IT security assessment can do this for your entire network.
Hospitality & Dining
We've worked with hotels and restaurants to plan and deploy building wide WiFi hotspot soluitons for their guests, and securely install their computer networks and POS systems to meet their brands setup requirements as well as PCI compliance needs.
Business & Finance
Businesses of all types have relied on us to help guide their deployment, from multi-office setups in Southern California to single office solutions. We've helped businesses deploy VPN solutions for secure connections from their work from home staff and more. IT consulting isn't an extra for our clients but part of the ongoing IT services we offer as part of out managed IT solutions.

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IT Consulting Riverside California

IT consulting, in simple terms, is like having a tech-savvy friend who helps businesses make the most out of their technology. These consultants are experts in all things tech-related and provide guidance and solutions to help businesses use technology effectively to meet their goals.

Businesses need IT consulting for several reasons:

  1. Expert Advice: IT consultants bring in-depth knowledge and expertise in various areas of technology. They can advise businesses on the best practices, latest trends, and solutions tailored to their specific needs.

  2. Problem Solving: When businesses encounter technical issues or challenges, IT consultants come to the rescue. They diagnose problems, propose solutions, and implement fixes to ensure smooth operations.

  3. Strategic Planning: IT consultants help businesses develop long-term technology strategies aligned with their goals. They assess current systems, identify areas for improvement, and create roadmaps for implementing new technologies to drive growth and innovation.

  4. Cost Efficiency: Investing in technology can be expensive, but IT consultants help businesses make smart investments. They assess the ROI of different tech solutions, optimize existing systems to reduce costs, and recommend budget-friendly options.

  5. Security and Compliance: Cybersecurity threats are a significant concern for businesses today. IT consultants help businesses implement robust security measures, comply with regulations, and protect sensitive data from cyberattacks.

  6. Training and Support: Adopting new technologies often requires training and support for employees. IT consultants provide training sessions, user guides, and ongoing support to ensure smooth transitions and maximize productivity.

Overall, IT consulting is essential for businesses to stay competitive, efficient, and secure in today's digital world. It helps businesses leverage technology effectively, solve problems, and achieve their objectives while staying within budget and compliance requirements.

Managed IT support Riverside California

Managed IT support services are like having a reliable tech support team at your beck and call. They provide assistance and troubleshooting for your business PC systems and network. Here's a breakdown of what IT support services are used for and why businesses need them:

  1. Technical Assistance: IT support services offer technical assistance to address any issues or questions related to hardware, software, networks, and other IT systems. Whether it's a computer glitch, software installation problem, or network outage, we're there to help resolve IT promptly (pun intended).

  2. Troubleshooting and Problem Solving: When something goes wrong with your technology, our IT support services are your headache free problem solvers. We use our expertise to diagnose issues, identify root causes, and implement solutions to get systems back up and running smoothly.

  3. Maintenance and Updates: Managed IT support services means we literally manage your IT infrastructure, we help businesses keep their systems up-to-date and running optimally. This includes performing regular maintenance tasks, applying software updates, and ensuring hardware components are functioning correctly to prevent potential issues in the future. This is proactive work that ensures minimal downtime and efficiently running IT systems.

  4. Remote and On-Site Support: Whether businesses need assistance remotely or on-site, we're equipped to provide both. We can remote in and help instantly or dispatch technicians to the business premises for hands-on assistance when necessary.

IT security and compliance

OK, so here's where it gets tricky. We help deploy IT security solutions to help your business guard against IT threats and maintain a strong security posture.

So why is this tricky? Because we don't claim to keep your business safe from IT threats. You see IT security is not one sided. We can deploy all the security tools we want, but if one of your staff members either willingly or unknowingly invites a treat through the door, then all those implementations are useless. IT security is as much about training your staff on what to look for and guard against and ensuring you have the right backup solutions, and insurance policy as it is about having the right technology.

Ontario CA businesses can call us for an IT security assessment to get a good understanding of their security posture and see where they need improvement.

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