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A Must Read Doctors guide to HIPAA in 2024

A doctor standing in front of a medical building
Photo by Los Muertos Crew

HIPAA, the Health Insurance Portability and Accountability Act, is a U.S. federal law passed in 1996, that regulates how you as healthcare providers, insurers, and other entities handle and protect patient health information. HIPAA outlines standards for how healthcare organizations and their business associates (e.g., IT service providers) should safeguard patient data.

This doctors guide to HIPAA outlines the four concepts of HIPAA that you need to be concerned with. Privacy, security, breach notification, and the enforecement. The latter of the four is the one that practitioners seem to pay attention to the most in my experience. 

That’s to say, there is no HIPAA police, there is no department coming out to your practice and verifying that you did your due diligence and implemented HIPAA to the best of your abilities. Because of this some practices chose to do the minimum or even ignore HIPAA all together. If there is a breach they figure their liability insurance will just have to suck it up and pay the fines, however insurance companies aren’t there to lose money and your policy likely has a clause they can use to wiggle out of paying if it’s deemed that you blatently chose to ignore the regulations you are supposed to abide by.

The Doctors guide to HIPAA compliance.

Here’s a simple HIPAA compliance checklist for a medical practice or doctor, including suggestions from the Department of Health and Human Services (HHS):

Privacy Rule Compliance

  • Designate a Privacy Officer
  • Ensure someone is assigned to oversee HIPAA compliance and privacy matters.
  • Create and distribute a Notice of Privacy Practices (NPP)
  • Provide patients with a clear document outlining how their PHI will be used and shared.
  • Ensure patient rights to access and amend their health records. For example, have a procedure in place for patients to request copies of their records and securely receive them.
  • Obtain patient authorization for non-routine disclosures, you should have a readily available document or some other medium to obtain the patients consent.
  • A written consent is required for sharing information outside treatment, payment, or healthcare operations. Have this document readily available for your staff to distribute as needed
  • Conduct regular staff training on PHI handling. For example, train staff to avoid discussing patient information in public areas like hallways.

Security Rule Compliance

  • Conduct a Risk Analysis
  • Identify potential vulnerabilities in the protection of electronic PHI (ePHI) and implement measures to address them. For example, you should evaluate risks to your network, servers, devices, and software.
  • Implement physical and administrative safeguards
  • Define and implement security policies, such as employee access controls based on their role.
  • Maintain a data backup and disaster recovery plan to protect patient records.
  • Control physical access to areas where ePHI is stored, such as server rooms or file cabinets.
  • Ensure workstations and portable devices like laptops are secured when not in use.
  • Implement Technical Safeguards
  • Encrypt ePHI in transmission and at rest.
  • Use unique logins and two-factor authentication for staff accessing ePHI.
  • Set up automatic log-offs for devices after a period of inactivity.
  • Regularly update antivirus and firewalls.

Breach Notification Rule Compliance

  • Create a Breach Response Plan
  • Develop a clear process for responding to data breaches and reporting them.
  • Notify affected individuals within 60 days of discovering a breach.
  • Notify the HHS if the breach affects more than 500 individuals and local media if it affects more than 500 people in one jurisdiction.
  • Maintain records of breaches affecting fewer than 500 individuals and report them annually.

Business Associate Agreements (BAAs)

  • Identify all your business associates and get a signed BAAs from all of them
  • Ensure agreements are in place with any third-party vendors (e.g., IT providers, cloud storage companies, website developers) that handle PHI.
  • Example: A managed IT service provider that maintains ePHI must sign a BAA agreeing to comply with HIPAA’s requirements. If your website collects patient data like registration forms, your developer must also comply with HIPAA requirements.

Ongoing Monitoring and Audits

  • Perform Regular Internal Audits
  • Review your practice’s HIPAA compliance practices annually or after significant changes, like adopting new technology.
  • Monitor and document all access to ePHI
  • Use audit logs to track who accessed ePHI and when.
  • Review HIPAA Policies and Procedures Annually
  • Ensure your privacy and security policies remain up-to-date with evolving laws and technology.

Employee Training and Awareness

  • Conduct Annual HIPAA Training for All Staff. For example, include phishing email awareness in training
  • Ensure your staff understand the importance of safeguarding PHI and ePHI.
  • Implement Sanctions for Violations
  • Develop a disciplinary policy for staff who violate HIPAA regulations.

Documentation and Recordkeeping

  • Maintain Documentation of HIPAA Efforts
  • Document training sessions, audits, risk assessments, and any incidents of non-compliance.
  • Keep HIPAA Documentation for 6 Years

While this doctors guide to HIPAA isn’t the end all be all solution, following it will help your medical practice or doctor’s office become compliant with HIPAA regulations, safeguarding patient information and avoiding legal or financial penalties. You can find more details and resources from the HHS Office for Civil Rights (OCR) to support your compliance efforts.

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Author

Josue Nolasco

I'm a former US Marine infantryman who made a switch to IT to provide cyber security services to SMB's. I'm as much a child of technology as I am of the great outdoors. I like spending time playing, experimenting with, and learning new technologies and whenever possible taking camping trips with friends and family.

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