IT Support In Ontario California

// IT solutions for Ontario California and surrounding cities

Ontario IT support services

Your Partner for all Technical Support Issues

Green Shield Technology is not a computer repair service provider, we’re a managed IT solutions company in Ontario California.

We help our clients look for issues on their IT computer network, and find ways to eliminate them to reduce IT downtime which can affect user productivity. Because we don’t get paid per hour or per call, we have a strong incentive to fix problems correctly so they don’t come back. Further we help our clients implement new technologies to improve their workflow and increase productivity.

Do you have an internal IT department?

If your IT department is overwhelmed, instead of throwing one more body at the problem, consider a managed IT provider like Green Shield Technology to supplement your in house IT by offloading some of the more menial tasks and ensuring your team can concentrate on the more important tasks. Co-managed IT support can be less expensive and when done right more efficient as your adding not one, but several persons to your support team for additional knowledge and support experience.

Of course we can also play the other side of that role, if your internal support department does well with helpdesk tickets and you’re in need of experienced network support for your Ontario CA based business, we can help you there too.

How about a one person technician?

What happens when your support technician takes a vacation, gets sick, or simply isn’t available? While dealing with a critical issue that are causing downtime, the last thing you need to hear is that you can’t reach the person designated to help you resolve those problems.

Further, you cant rely on one person knowing everything that needs to be done to help your business thrive and succeed. When was the last time your tech reviewed your cyber insurance policy? Did that ever even cross their mind? By the way you can reach out to us for a free review of your cyber insurance policy.

We understand the importance of having a reliable IT support team that you can reach, and we understand the importance of getting your business up and running fast after an unexpected outage. Further, we help you plan for and implement backup measures to minimize downtime and help keep your workforce productive.

IT Consulting

Start with an IT consultation, this will help you get an idea of whether a managed IT services provider is ideal for your situation, or you need an in-house IT team, or a combination of the two, what we call a co-managed IT support solution.
After the consultation you'll be able to answer:
Is my company currently getting the best IT support possible?
Do my employees feel they are receiving the support they need to do and concentrate on their job?
How much is my downtime due to IT failures and issues currently costing me?

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IT Assessment

Step 2. An IT assessment involves a review of your IT assets, network setup, regulatory requirements, and possibly software assets and licensing in some situations.
This may be further augmented with a scan of your network to generate a report of your IT security posture. This will let you know what you can improve on your IT network to better secure your important data.
With a completed IT assessment you can develop a plan to improve your IT infrastructure, and know your IT budget is going to the right places.

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Have you reviewed your IT security posture or completed an IT security training with your staff?

There is no fully secure network, technology changes at an incredible speed, we rely on the manufacturers of our IT hardware to follow industry best practices, we rely on software and SAAS providers to implement secure code and have strong security focused implementations of new updates and code changes, these are all things out of our hands. Here’s an example of where external forces out of the control of any medical facility ended up affecting them.

Further, hackers are constantly evolving their attacks based on new technologies just read this article to see how, and improving on attacks known to work. This doesn’t mean we should drop the ball and give up. A good IT provider can help you be as secure as possible within what your budget allows.

Remote IT Support

Call to request remote support for your computer, or software technical issues. Within minutes of you having an IT problem, we can remote into your computer and solve your IT issues.

Simple Pricing

We follow the KISS method when it comes to pricing. You can call us for a 1 time job and pay based on our hourly pricing, or sign up for Managed IT services for a fixed monthly fee based on your specific needs and nothing else.

More about our IT support in Ontario California

Schedule On-Site Visit

Call to schedule an on-site visit for IT support. One of our techs will go to your business, Ontario and surrounding areas are all covered.

Managed IT solutions Ontario CA

Long term support is just around the corner. Let us provide you a quote for our managed IT solutions, and we'll proactively monitor, update, and fix issues before they become a headache.

// IT support in Ontario California

Business Industries We Serve

Healthcare

Our team has experience with providing quality IT support solutions for small healthcare & Medical clinics throughout Southern California region. From deploying a network infrastructure for your medical practice, back up solutions for patient data and building IT security measures to protect your patient data and meet HIPAA compliance. Our IT server consulting offering can tell you if your server is setup correctly to meet your compliance needs and and IT security assessment can do this for your entire network.

Hospitality & Dining

We've worked with hotels and restaurants to plan and deploy building wide WiFi hotspot soluitons for their guests, and securely install their computer networks and POS systems to meet their brands setup requirements as well as PCI compliance needs.

Business & Finance

Businesses of all types have relied on us to help guide their deployment, from multi-office setups in Southern California to single office solutions. We've helped businesses deploy VPN solutions for secure connections from their work from home staff and more. IT consulting isn't an extra for our clients but part of the ongoing IT services we offer as part of out managed IT solutions.

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If your business is currently suffering from bad IT solutions, share this page with the company management team and show them how we can help.

If you rely on IT, protect IT.

IT Consulting Ontario California

IT consulting, in simple terms, is like having a tech-savvy friend who helps businesses make the most out of their technology. These consultants are experts in all things tech-related and provide guidance and solutions to help businesses use technology effectively to meet their goals.

Businesses need IT consulting for several reasons:

Expert Advice: IT consultants bring in-depth knowledge and expertise in various areas of technology. They can advise businesses on the best practices, latest trends, and solutions tailored to their specific needs.
Problem Solving: When businesses encounter technical issues or challenges, IT consultants come to the rescue. They diagnose problems, propose solutions, and implement fixes to ensure smooth operations.
Strategic Planning: IT consultants help businesses develop long-term technology strategies aligned with their goals. They assess current systems, identify areas for improvement, and create roadmaps for implementing new technologies to drive growth and innovation.
Cost Efficiency: Investing in technology can be expensive, but IT consultants help businesses make smart investments. They assess the ROI of different tech solutions, optimize existing systems to reduce costs, and recommend budget-friendly options.
Security and Compliance: Cybersecurity threats are a significant concern for businesses today. IT consultants help businesses implement robust security measures, comply with regulations, and protect sensitive data from cyberattacks.
Training and Support: Adopting new technologies often requires training and support for employees. IT consultants provide training sessions, user guides, and ongoing support to ensure smooth transitions and maximize productivity.

Overall, IT consulting is essential for businesses to stay competitive, efficient, and secure in today's digital world. It helps businesses leverage technology effectively, solve problems, and achieve their objectives while staying within budget and compliance requirements.

Managed IT support Ontario California

Managed IT support services are like having a reliable tech support team at your beck and call. They provide assistance and troubleshooting for your business PC systems and network. Here's a breakdown of what IT support services are used for and why businesses need them:

Technical Assistance: IT support services offer technical assistance to address any issues or questions related to hardware, software, networks, and other IT systems. Whether it's a computer glitch, software installation problem, or network outage, we're there to help resolve IT promptly (pun intended).
Troubleshooting and Problem Solving: When something goes wrong with your technology, our IT support services are your headache free problem solvers. We use our expertise to diagnose issues, identify root causes, and implement solutions to get systems back up and running smoothly.
Maintenance and Updates: Managed IT support services means we literally manage your IT infrastructure, we help businesses keep their systems up-to-date and running optimally. This includes performing regular maintenance tasks, applying software updates, and ensuring hardware components are functioning correctly to prevent potential issues in the future. This is proactive work that ensures minimal downtime and efficiently running IT systems.
Remote and On-Site Support: Whether businesses need assistance remotely or on-site, we're equipped to provide both. We can remote in and help instantly or dispatch technicians to the business premises for hands-on assistance when necessary.

IT security and compliance

OK, so here's where it gets tricky. We help deploy IT security solutions to help your business guard against IT threats and maintain a strong security posture.

So why is this tricky? Because we don't claim to keep your business safe from IT threats. You see IT security is not one sided. We can deploy all the security tools we want, but if one of your staff members either willingly or unknowingly invites a treat through the door, then all those implementations are useless. IT security is as much about training your staff on what to look for and guard against and ensuring you have the right backup solutions, and insurance policy as it is about having the right technology.

Ontario CA businesses can call us for an IT security assessment to get a good understanding of their security posture and see where they need improvement.